DE LA GARZA-CARRANZA, María Teresa; CALDERÓN-PÉREZ, Alejandra; REYES-BERLANGA, Mónica Lucía; GARCÍA-TORRES, María Angelica. Quality Service: servqual methodology and patient satisfaction in hospitals. Horizonte Sanitario, [S. l.], v. 23, n. 1, p. 73–81, 2024. DOI: 10.19136/hs.a23n1.5697. Disponível em: https://revistahorizonte.ujat.mx/index.php/horizonte/article/view/5697.. Acesso em: 8 sep. 2024.